At FLTLTE, we specialize in delivering high-quality flashlights to customers worldwide. Our commitment is to ensure that your orders are processed and delivered promptly, so you can have the reliable lighting you need for any adventure or task.

Order Processing

Orders placed with FLTLTE go through a processing period of 0-3 business days. During this phase, your flashlights are meticulously prepared for shipment to ensure they meet our stringent quality standards.

Shipping Details

  • Shipping Duration: After processing, orders are shipped and typically arrive within 5-10 business days for international deliveries. For domestic orders within Vietnam, the delivery time is usually 2-4 business days. Please be aware that delays may occur due to unforeseen circumstances or during periods of high demand.
  • Shipping Costs:
    • International Orders: A standard shipping fee of $7.00 is applied to all international orders. This fee helps cover the costs of packaging and delivering your high-performance flashlights efficiently and securely.
    • Domestic Orders (Vietnam): We offer free shipping for all orders within Vietnam.

Tracking Your Order

We provide a tracking number for each shipment, allowing you to follow your order’s journey from our warehouse to your doorstep. You will receive an email notification with tracking details once your order has been dispatched.

Operational Days

Our shipping operations are conducted on business days (Monday through Friday), excluding weekends and public holidays. When estimating the arrival time of your order, please consider our shipping schedule.

Returns and Exchanges

We strive for complete customer satisfaction. If you are not fully satisfied with your flashlight purchase, you may return it within 30 days of receipt. To initiate a return, please contact our customer support at [email protected]. Items must be returned in their original condition and packaging.

Customer Support

Should you have any questions or need assistance with your order, our customer support team is ready to help. Contact us at [email protected], and we will aim to respond within 24 hours.

Address: 444 Alaska Ave, Torrance, Thanh pho Buon Ma Thuot, Dak Lak, United States
Phone: +84 356137260
Email: [email protected]

Thank you for choosing FLTLTE. We look forward to providing you with the best lighting solutions for your adventures and everyday needs.